Orders within the continental U.S. are shipped by either United Parcel Service (UPS) Ground or by United States Postal Service (USPS) Priority Mail, whichever is least expensive. Please include a street address for UPS delivery (UPS will not deliver to a P.O. Box). Orders are normally shipped within one business day. Shipping time in transit varies according to your location. How shipping charges are calculated:
  • Orders placed by telephone, email or postal mail: We bill you for whatever the shipper's charge to us is, plus $1.00 handling per package shipped by USPS flat-rate Priority Mail, or $1.50 handling per package shipped by any other method.
  • Orders placed using "Add to Cart" buttons on our website: Because these orders are prepaid at the time you place the order, before we package and weigh them, shipping is charged as a percentage of the total order amount: From $.01 to $9.99 = 50% From $10.00 to $19.99 = 40% From $20.00 to $29.99 = 25% From $30.00 to $89.99 = 17% From $90.00 and up = $10%
If you prefer to pay the actual shipping charge, rather than a charge based on a percentage of your order amount, please place your order by telephone, email or postal mail. If shipping time is an issue, tell us when you would like to have your materials arrive; we will let you know the least expensive way to send them. If you place your order at least two weeks in advance, you will be certain to receive the studies on time at the least possible cost. If you place your order through the Internet Shopping Cart, notify us of the Date of Need using the "Message to Seller" field at the bottom of the "Review Your Payment" window. Please include a telephone number. If rushed shipping will be necessary, we will contact you about any additional shipping charges. To keep your shipping costs down, if you’re not certain how many will be joining your class, here are some suggestions: Order what you know you’ll need in time for us to ship them by normal methods. It is less expensive to ship a few additional studies to arrive quickly than to ship your entire order that way. Or, order a few more than you think you will need, but be certain to keep the extras in a safe place in the event you have to return them. Joy of Living cannot issue a refund for even slightly damaged books. If you’re not certain, ask us. We are here to assist you and are familiar with the various methods of shipping. We'll be pleased to help you.